Elysee Z. Beauty Salon Policies
Salon Policies
Cancellation, no-show, and late arrival policy
Please note that clients arriving 15+ minutes late will incur a $50 late arrival fee at checkout, or the appointment may need to be cancelled and charged in full depending on staffing availability and the appointments/services scheduled after your reserved appointment time.
We kindly ask all clients to arrive on time, as appointments are carefully scheduled to provide each guest with the best possible service and experience.
Free cancellation or rescheduling is permitted up to 48 hours before your scheduled appointment date and time. Any changes made within 48 hours of the appointment will result in a charge of 100% of the appointment total. If an appointment is booked within the 48-hour cancellation window, this policy takes effect immediately upon booking.
If you do not show up for your appointment, you will be charged 100% of the scheduled visit.
Failed payment for late cancellation or no-show policy
If a late cancellation or no-show fee applies under our cancellation policy and we are unable to successfully charge the card on file, the outstanding balance will remain due.
The full amount of the missed appointment must be paid before any future appointment can be scheduled or confirmed. A $50 administrative inconvenience fee will also be added to the outstanding balance.
By booking an appointment, you acknowledge and agree to these terms.
Final sale, service completion, and payment policy
By receiving a service and authorizing payment, I acknowledge that:
• Completed services are final and non-refundable.
• Payment covers the professional service, time, products, and expertise provided.
• Cosmetic results vary by individual. Personal preference, change of mind, or dissatisfaction with the final result does not automatically qualify for a refund.
• Any concerns must be reported directly to YUMI Lashes USA x Elysee Z Beauty within 48 hours of your service so the service can be reviewed and, when appropriate, a correction or resolution may be offered.
• All product sales are final once purchased and received, except where otherwise required by law.
• I acknowledge that I reviewed and accepted the applicable service, cancellation, refund, and final-sale policies.